It's our aim to deliver excellent customer service to everyone that uses BuySpares. Whether you need to return an item, can't find the part you require or simply want to place an order, we endeavour to make the process as easy as possible. To get in touch with our friendly customer service team simply select the option you need from the list below:
To add this site to your favourites so you can find it easily next time
You can check for the current status of your order by simply entering in the delivery postcode and the order number (given to you when you placed the order).
*Please note that only orders sent via DHL can be tracked electronically.
You can find out what the current state of you order is by entering information into the boxes provided. This will tell you whether your order has been despatched and, if so, will also show delivery information relating to your parcel (if sent via DHL).
If you have any delivery problems you can contact our customer services deparment.
“My order arrived quickly, very pleased with the service”
Kris Duff, London
“The website was easy to use, part delivered prompt & well packed.”
Andrew Hale, Glasgow