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Information
Welcome to our information centre. Here you can find out everything you need to know about us and our history as well as viewing our full terms and conditions, details of how our price match promise works and information about joining the affiliate program.
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Price match promise
At BuySpares we won't be beaten on price and that's a promise. We are so confident that we offer our customers unbeatable value for money that if you find any of our products cheaper on another UK based website then we will refund you the difference.
How you can make a claim…
It's really very easy to use our Price Promise Guarantee, all you need to do is email us at pricematch@buyspares.co.uk with the following information:
- * Your order number (highlighting the item you wish to price match)
- * The competitors website address
- * The competitors price including VAT and any delivery charges
Once we receive your email we will verify your claim to check that it meets the below Terms & Conditions and refund you the difference – simple.
The small print…
Our Price Promise Guarantee is valid for 7 days from the date of the order.
The product must be:
- * Identical in all aspects (i.e size, colour, spec quantity)
- * In stock and available for next day delivery
- * Inclusive of VAT and any delivery charges
- * Exclusive of discounts, sales or offers
- * Viewable and with the ability to be purchased online from the competitors website
The product must be:
* A UK based ecommerce site able to accept payment, this excludes auction and marketplace websites (eBay, Amazon, Play trade etc...)
Our Price Promise Guarantee can be changed or withdrawn at any time without prior notice. It is limited to one product per customer and can not be used with any other offer or promotion. Pricing errors will not be matched.
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“My order arrived quickly, very pleased with the service”
Kris Duff, London
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“The website was easy to use, part delivered prompt & well packed.”
Andrew Hale, Glasgow
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