How to Identify Zanussi, AEG or John Lewis Washing Machine Error Codes

    If your washing machine shows a letter and two digits on the display and is not working correctly, checking the error code it may help to identify your problem.

    For information on how to tackle and resolve faults and problems on a wide range of appliances see our other articles »

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    Video Transcript: How to Identify Zanussi, AEG or John Lewis Washing Machine Error Codes

    Welcome to BuySpares.

    In this video I will be showing you how to identify an error code on a Zannusi or AEG washing machine.

    Important: before replacing a part in any electrical appliance you must ensure that the appliance is first unplugged from the mains.

    Many machines may indicate an error code if the machine has a problem, this will usually be displayed either as a combination of lights regularly blinking on the front panel, or a digital code of letter and numbers.

    Here are the typical error codes used in many Zannusi and AEG washing machines, there are a few exceptions to some earlier models but this seems to be correct for most machines.

    Error E10, E11 or E12 indicates the machine is not happy with the filling - this could be due to no water coming in, caused by a pinched or blocked pipe or valve, or if water fills it maybe a block pressure hose or switch.

    Errors E21, E22, E23 E24all relate to draining problems - this is most likely a blockage, so check the pump and filter, it could also be a failed pump or board.

    E30 and E31 relate to the door lock check the door shuts correctly and examine the door lock connections for damage.

    E33 to E37 are sensor errors - this could be the pressure switch or the water temperature sensor here.

    Errors E42 to E45 relate to the door lock and areas controlled by the board.

    E50 to E62 are motor related errors. To confirm the motor is running check brushes if fitted and motor plugs and wires.

    Note on some machines E61, E62 and E66 refer to heat problems or stuck heater relay.

    E71 is an NTC water sensor fault - replace this if the connections are OK.

    E82 and E83 relate to the program selector switch being faulty.

    E93 to E97 are PCB and memory faults, and are likely to need a replacement board if the problem recurs.

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    * All information provided is a guide only. BuySpares accepts no liability for any problems occurred while attempting any advice shown. If in any doubt contact a qualified repair service.