Order by Phone: 0844 557 5575 | 7p per min + your network access charge

    Order by Phone: 0844 557 5575 | 7p per min + your network access charge

    UK Next day delivery available Monday-Friday until 9pm UK Next day delivery available Monday-Friday until 9pm

    Hotpoint Washing Machine Error Codes & Fault Codes

    Error codes on your washing machine indicate that there is a problem. This guide helps you identify what each error code means and suggests the action you should take.

    For information on how to tackle and resolve faults and problems on a wide range of appliances see our other articles »

    washing machine

    Common Hotpoint Washing Machine Error Codes:

    F10 - No Cold Fill

    If your machine is showing this error then you need to check the taps are on. It could also be a kink or blockage in the hose. If the hose is the problem and it needs to be replaced, you can buy fill & drain hoses here. If you can't identify the cause of the problem, book a Hotpoint washing machine repair with an appliance repair specialists.

    F11 - No Hot Fill

    In the event of this error you should check the taps are on and that there is no obvious sign of obstruction or twist in the hose. You can buy replacement fill & drain hoses here. If you have checked the aforementioned and still the error persists it is advisable to book a Hotpoint washing machine repair.

    F12 - No Mixed Fill

    This error is likely to indicate that the taps are not turned on, but there are several other possible causes of the fault, including faulty inlet valves. If you're not able to locate the cause of the error yourself, it's time to call in the professionals.

    F13 - Inlet Fault or Machine Filling Too Slowly

    Check the taps are on and then check the hoses and valves for signs of damage or blockage. You can buy Hotpoint washing machine spare parts via BuySpares. If you need the help of a profession we suggest you contact Repaircare for a fixed price Hotpoint washing machine repair.

    F14 - Water Heating Error

    This error code usually indicates there is an error with the heating element or thermistor. You are likely to need the assistance of a professional repair service.

    F15 - Water Not Being Pumped Away

    This error has the potential to cause a flood risk as the water is not being pumped away. The likely cause of the error is a blockage or obstruction in the hose. You should also check that drain hose is raised to at least the recommended minimum height.

    F16 - High Water Level

    It is important that you switch off or disconnect the water supply if this fault code occurs. You should check if the inlet valve or water level sensor needs to be replaced. If this error code is shown, you should contact a professional repair service.

    F17 - Door Not Closed Properly

    If the door is not closing it may be a fault with the interlock. You can purchase a replacement door lock, through BuySpares.

    F20/21 - Fault with the Thermistor Resistance

    The ambient temperature could be below freezing, it is usually best to book a Hotpoint washing machine repair if this error code is shown.

    F30/31 - Motor Error

    If the error occurs then you should try to run the programme again, but a persistent problem will need to be looked at by a professional. A F30/31 error code can indicate a fault with the carbon brushes, drive belt, motor relay or PCB.

    You can buy spares for your Hotpoint washing machine through us.

    F40 - Low Water Level During the Heating Cycle

    Check that the water pressure is high enough to fill the machine within the time limit, also check the inlet valve and water level sensor. If you cannot detect the cause of the error contact Repaircare for a fixed price washing machine repair.

    F41 - Water Level Detection Error

    F50/51 - Programming Error

    The model specific language and programme codes have not been saved or loaded correctly. You need to consult a professional to get the appliance reprogrammed.

     Washing Machine Spares and Accessories

    * All information provided is a guide only. BuySpares accepts no liability for any problems occurred while attempting any advice shown. If in any doubt contact a qualified repair service.