Welcome to the Buyspares Hoover Fault Codes Centre.
Many manufacturers have designed their appliances to display fault codes in the event of a problem.
Whilst these codes are at times a valuable tool to help diagnose the problem they are not always a direct answer to the problem.
Take an example of a code for “drain problem” with a washing machine. This can occur if the module has failed, or the pipe is blocked by a sock for example. It could be as a result of the pump has burnt out or more likely due to something blocking the pump like a hair grip or coin.
Therefore when a machine shows a fault code always take the time to list what the machine can and can't do as this may be more useful than just a code.
If a code only occurs occasionally it may be not a fault with the machine but for example a “balance error” code may be due to incorrect loading of the machine.
However some errors may only show on certain cycle for example a “heating error” on washing may not show on a low temperature cycle.
It may be that you find your machine having drained and not completed the cycle showing an error code, if this is the case and the code is not known or “vague” then try starting a short cycle empty on a high temperature. Then by keeping an eye on the machine you will be able to check if it fills, starts washing, heats (after 15 minutes or so), empty' s and then spins. If there is a fault then one of these steps may not complete and the programme may stop or finish prematurely.
For example if the machine fills washes heats but struggles to empty (water still in after several minutes draining). It can be seen that the pump is trying to drain and the problem is likely to be an obstruction or partial blockage (typically a sock or debris in the filter).
This information will help you identify what area to investigate first.
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