Customer Services
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Customer Services
We want everyone who uses buyspares to receive excellent customer service.
To enable us to do this we aim to make the process as simple and as easy as possible. See below:
I can't find what I'm looking for…
If you've browsed the site but haven't been able to find the part you need, we may still be able to help.
I have not received my item…
If your order has yet to arrive you can check its progress at any time using our innovative online order tracking system.
I would like to return an item…
If you need to return an item to us for any reason our online return form makes the process simple and hassle free.
After sales service…
If you need help with an order then get in touch and our friendly support team will do everything they can to assist you.
Sales Enquiry…
If you're having difficulties placing an order online or you would prefer to order the parts you need over the phone.
General Enquiries…
If you've got a question about any aspect of our service, contact a member of our customer support team.
Help us improve our service…
It is our aim to deliver exceptional customer service. If you have any feedback, positive or negative, let us know so we can improve our service.
Make a complaint…
If you've got a complaint about our service, contact a member of our customer support team.
We won't be beaten on price and that's a promise.
We offer the option of next day delivery on all in stock items.
We aim to provide an exceptional customer experience.
We have the UK's largest range of spares & accessories.
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Manufacturer's names and numbers are used for reference purposes only.
Prices subject to change. Errors & Omissions excepted, Calls to Contact Centre may be monitored or recorded.
“Item was lost in the post, I contacted Buyspares and they sent out a replacement immediately. Extremely happy with the service and product. Thanks ”
Clive, London
“Beko part arrived promptly. Good price. Good product. Will def. recommend this seller.”
Eve, Kent