Current Vacancy

Closing Date: 30/06/2014

The role of Contact Centre Operator will require you to achieve all sales targets that are set by the Company and provide a first class customer service by ensuring all calls presented are answered and handled in an efficient manner.

If you are interested in applying for this role then please read the job description below carefully before sending your CV to hr@connect-distribution.co.uk

About the role

The key functions of the Contact Centre Operator role are as follows:

•     Attainment of all sales targets

•    Attainment of all order and express conversion targets

•    Order and express conversion

•    Attainment of all add on sales targets

•    Maintain an agreed level of calls on a daily basis

•    Maintain an acceptable levels of returns

What we're looking for

To succeed in this role you will need the following skills and experience:

•     Ability to deal with a high volume of calls

•    Excellent communication skills

•    Ability to deal with complex or difficult situations

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